COVID-19: Latest update including useful support and delivery of White Goods information
Let's Talk

Support for Individuals and Families

Let's Talk

Support for Individuals and Families

Offers assistance supporting those struggling with household energy debt, need white goods replacing, boiler repairs or assistance with funeral costs

Need to apply for Assistance?

Support and Assistance for Individuals, Families and Businesses

Warm Home Discount

Apply or find out more about Warm Home Discount

Help with Managing your Money

Useful Money Management tool for you to use

Benefits Eligibility Checker

Check your eligibility for help with benefits

Support for Individuals and Families

Each Scheme, that we offer access to, has different criteria as to who can apply.
See below for information on all available schemes and to apply for those relevant to your circumstances.

Support with Household energy bills and white goods

Energy Funds

To find out more or apply, select your energy provider to start the process. Some Funds will require you to take actions to help you get back on track with your energy payments. You may be taken to another website to complete your application.

Other support may be available to you.

If you need further advice click on our FAQ's / Help page for more information.

To learn more about the EDF Energy Customer Support Fund and the scheme they offer you can visit their website.
The E.ON Energy Fund has been set up to help the most vulnerable existing or previous customers of E.ON Energy
To learn more about the npower Energy Fund and the scheme they offer you can visit the website or apply for the fund here.
The Let's Talk Energy Fund offers debt relief, boilers and white goods, to learn move about this fund click on the Apply button.

We are working with Coop to provide a fund to support relatives of family members who have died as a result of coronavirus. If you are responsible for the cost of a funeral for a relative, you may be eligible for a grant from the fund towards the funeral costs. For further information and to apply for a grant please click